About
as a result driven operation manager with proven experience in leading sales, optimizing processes and driving business performance, now transitioning into cybersecurity and security operations (SOC). known for strong analytical thinking ,problem solving and attention to detail. skills that allign directly with threat detection, incident response and security monitoring. my goal is to leverage my operational leaddership background and growing knowledge of cybersecurity frameworks to contribute to a proactive and resilient security operation center(SOC) team.
Work
Ibadan, Oyo State, Nigeria
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Summary
Currently leading comprehensive operational strategies and team management to optimize business performance and achieve strategic objectives for a growing winery.
Highlights
Developed and executed strategic business plans, aligning operational activities with long-term objectives to enhance overall organizational effectiveness.
Conducted regular performance audits for personnel, providing constructive feedback and implementing improvement plans that boosted team productivity and goal achievement.
Ensured stringent compliance with all applicable laws and industry regulations, effectively mitigating operational risks and maintaining business integrity.
Monitored key performance indicators (KPIs) and managed budgets, utilizing data-driven insights to track progress, optimize resource allocation, and measure results.
Implemented successful business strategies that expanded market reach and significantly contributed to increased revenue and market penetration.
Resolved complex customer concerns with effective solutions, consistently enhancing customer satisfaction and strengthening brand loyalty.
Sango Ota, Ogun State, Nigeria
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Summary
Provided critical administrative and operational support, ensuring efficient dispatch processes and accurate record-keeping for a logistics firm.
Highlights
Maintained and updated comprehensive driver profiles, ensuring accuracy of contact information and compliance with required certifications.
Compiled detailed reports on vehicle usage, delivery times, and route performance metrics, providing essential data for operational analysis and efficiency improvements.
Actively participated in credit and collections activities, contributing to timely financial reconciliations and effective accounts management.
Organized and maintained systematic filing systems for all dispatch-related documents, enhancing document retrieval efficiency and data integrity.
Managed front desk operations, providing a professional and welcoming first impression while efficiently directing inquiries and managing communications.
Accurately created and maintained daily logs of dispatched vehicles and personnel, facilitating seamless operational tracking and accountability.
Managed office and kitchen supply inventory, optimizing stock levels and ensuring timely procurement to support continuous daily operations.
Languages
English
Skills
Business Operations
Business Planning, Regulatory Compliance, Performance Evaluation, Budget Management, Strategic Planning, Customer Service, Market Analysis, Project Management, Inventory Management, Time Management, Expense Reports, Sales Tracking, Financial Analysis, Cash Flow Analysis.
Leadership & Management
Team Leadership, Employee Training, Conflict Resolution, Personnel Evaluation.
Data & Reporting
Data Compilation, Performance Metrics, Report Generation, Operational Tracking.
threat detection
security monitoring and incident awareness
password and credential security
network security basics |cyber kill chain |defence in depth
Interests
Professional Development
Networking.